Free Shipping On All US Orders | support@wimbus.shop
Payment Policy
1. Accepted Payment Methods
We accept the following forms of payment:
Credit cards (through Stripe, which is safe):
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American Express (AMEX)
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Discover
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JCB
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MasterCard
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Visa
Checks
You can pay with a personal or business check. Once the check clears, orders will be processed.
Please give the check 5 to 7 business days to clear.
Money Orders
Pay Wimbus with your money order. We will process your order as soon as we get it and check it.
Important: All transactions are charged in US dollars (USD). Your bank may charge extra fees for currency conversion or processing on international orders.
2. Safe Payment Processing
We care about your safety above all else. Stripe is a PCI-compliant and encrypted payment gateway that handles all credit card payments.
We don't keep your credit card information on our servers.
3. Confirmation of Order
After we get your payment and process it:
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You will get an email with your order details and receipt as confirmation.
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Your order will be confirmed once the check or money order clears.
Please check your spam or junk folder or get in touch with us directly if you don't hear back from us within 24 hours.
4. Fixing Payment Problems
If you have trouble making your payment:
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Make sure that the information on your card or PayPal account matches your billing information.
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Use a different way to pay
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Call your payment processor to confirm
Please contact our support team for help if the problems continue.
5. How to Get in Touch
Address: 7192 Kalanianaʻole Hwy, Honolulu, HI 96825, USA.
Email: support@wimbus.shop
Customer Service Hours: Monday through Saturday from 9:00 AM to 5:00 PM (Hawaii–Aleutian Standard Time, HAST).
We reserve the right to modify this Payment Policy at any time without prior notice.
Our Address: 7192 Kalanianaʻole Hwy, Honolulu, HI 96825, United States
Email Support: support@wimbus.shop
Customer Service Hours: Mon to Sat, 9:00 AM – 5:00 PM (Hawaii–Aleutian Standard Time, HAST)
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